Solutions Architect - Southeast

As a Solutions Architect, you’ll be a trusted advisor to GitLab prospects and customers, helping them understand how GitLab’s DevSecOps platform addresses both technical requirements and business objectives across the entire software development lifecycle. You’ll guide organizations through their digital transformation journeys, from planning through monitoring, using your technical expertise, understanding of cloud and modern software development practices, and strong customer empathy.

Reporting to a regional Solutions Architect manager and partnering closely with Account Executives and cross-functional teams, you’ll own technical evaluations, shape solution architectures, and serve as the voice of the customer back to Product Management. In your first year, you’ll focus on driving successful platform adoption, influencing revenue growth through solution selling, and building long-term, trust-based relationships that showcase GitLab’s differentiated position in an AI-driven DevSecOps landscape.

What You’ll Do

• Lead Technical Discovery: Drive demos and validation (including proofs of value) to show how GitLab’s AI-powered DevSecOps platform meets customers’ technical and business needs across the full lifecycle.

• Drive Evaluations: Act as the Directly Responsible Individual for solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments.

• Collaborate with Sales: Partner with Account Executives and regional sales teams in North America to shape and execute account strategies that support new customer acquisition and expansion.

• Build Relationships: Deepen relationships with technical practitioners and business leaders, guiding them through digital transformation and enabling them to become GitLab advocates.

• Advise Customers: Consult on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment.

• Customer Advocacy: Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights.

• Maintain Expertise: Create reusable examples, best practice guidance, and technical collateral for customers and partners regarding DevSecOps, AI, and related cloud technologies.

• Continuous Growth: Invest in ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team.

What You’ll Bring

• Experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation.

• Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and CI/CD workflows.

• Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms, with the ability to map platform capabilities to customer use cases.

• Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams.

• Ability to lead technical evaluations (POCs/POVs), contribute to tenders or audits, and design and run workshops or value stream assessments.

• Clear technical communication and presentation skills, adaptable for practitioners through to senior business and technical decision-makers.

• Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams.

• Motivation to continuously develop professionally, learn new technologies, and deepen GitLab platform expertise.

About the Team

We, the Solutions Architect team, are part of GitLab’s Sales organization and serve as the technical counterpart to Account Executives, with this role focused on opportunities in North America. Our mission is to help customers realize the full value of GitLab’s AI-powered DevSecOps platform by advising on architecture, running technical evaluations, and guiding customers through their digital transformation. We work closely with Sales, Product Management, Engineering, and Marketing, collaborating asynchronously across regions to share best practices, create reusable technical collateral, and act as the voice of the customer.

Compensation & Benefits

United States Salary Range: $90,300 - $193,500 USD (The base salary range does not include any bonuses, equity, or benefits. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location.)

How GitLab Supports Full-Time Employees:

• Flexible Paid Time Off

• Team Member Resource Groups

• Equity Compensation & Employee Stock Purchase Plan

• Growth and Development Fund

• Parental leave

• Home office support

• Benefits to support your health, finances, and well-being